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Benefits of Choosing a Local Flooring Dealer vs. a Big Box Store in Bend, OR

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When it comes to flooring, the decision between choosing a local flooring dealer or a big box store in Bend, OR, can have a significant impact on your home improvement experience. Whether you’re installing hardwood in your living room, tile in your kitchen, or carpet in your basement, your choice of vendor influences everything from the product selection to customer service and even the long-term satisfaction with your investment. Although big box retailers are often associated with convenience and competitive pricing, local flooring dealers in Bend, Oregon, offer a more personalized, trustworthy, and community-focused approach. Below, we’ll explore the many advantages of partnering with a local flooring expert over a national chain store.

Personalized Service and Local Expertise

One of the most compelling reasons to choose a local flooring dealer in Bend, OR, is the superior level of personalized service. Unlike big box stores that operate under a standardized business model, local dealers are deeply embedded in the community. Their teams often include professionals who have lived in Bend for years and understand the specific flooring needs and climate-related considerations of Central Oregon homes. This regional familiarity enables local dealers to offer tailored advice on what types of flooring are best suited for the area’s unique environmental conditions, such as wide temperature fluctuations and dry winters.

Local flooring dealers also tend to prioritize customer relationships over volume sales. When you walk into a locally-owned Bend, Oregon, flooring store, you’re more than just a transaction. You’re treated like a neighbor. This translates to greater attention to detail, proactive communication, and a willingness to go the extra mile to ensure customer satisfaction. Local staff typically have extensive training and years of experience, allowing them to guide you through the entire flooring process with confidence and care.

Superior Product Selection and Quality

Another clear benefit of working with a local flooring dealer in Bend, OR, is access to a curated selection of high-quality products. While big box retailers often stock large quantities of mass-produced flooring designed for nationwide distribution, local dealers have the freedom to source specialty items from trusted regional and international suppliers. This means you’re more likely to find unique textures, colors, and styles that align with your vision for your space.

Moreover, local dealers often carry higher-grade materials and offer exclusive product lines that aren’t available at big chain retailers. Whether you’re seeking premium hardwood, sustainably sourced bamboo, or artisan tile, local flooring showrooms frequently provide options that marry aesthetics with durability. Because their business relies heavily on word-of-mouth and community reputation, local dealers are incentivized to sell flooring that holds up to real-world wear and tear, ensuring your investment stands the test of time.

Additionally, local flooring stores are more flexible when it comes to special orders and custom projects. If you have a specific design goal or unusual requirement, a local expert can help you explore and order niche materials that a big box store might not offer or even recognize.

Installation You Can Trust

Installation is a crucial component of any flooring project, and this is where local flooring dealers in Bend, Oregon, consistently outperform big box chains. While large retailers often subcontract their installations to third-party laborers—sometimes with little vetting or quality assurance—local dealers typically work with a trusted network of skilled, licensed installers. In many cases, the installers are employed directly by the flooring store or have long-standing relationships with the business. This accountability ensures greater consistency, attention to detail, and adherence to project timelines.

In the event of an issue during or after installation, a local dealer is much more responsive and easier to work with than a big box store’s remote customer service department. If a board warps, a seam lifts, or a timeline needs adjusting, you can walk back into the same Bend, OR, flooring store where you made your purchase and speak to someone who knows your project intimately. This kind of responsive, hands-on service is rare in larger retail environments where flooring is just one of thousands of products sold.

Furthermore, many local flooring dealers offer extended warranties on both products and installation services, backed by their reputation in the community. They stake their name on your satisfaction, which is a level of commitment that is often missing from corporate chains.

Supporting the Local Economy and Community

Opting to buy from a local flooring dealer in Bend, OR, is not just a smart business decision—it’s also a meaningful way to support your community. Local businesses reinvest a higher percentage of their earnings back into the local economy, whether through job creation, charitable contributions, or sourcing materials from nearby suppliers. When you choose a Bend, Oregon, flooring store over a national chain, you help sustain the livelihoods of local families, contractors, and entrepreneurs.

Moreover, many local flooring businesses actively participate in community events, sponsor school programs, or contribute to local charities. This civic engagement creates a ripple effect that strengthens the social fabric of Bend. When your money stays in the community, it fuels further development and growth, making the region a better place for everyone to live and work.

In contrast, profits from big box stores often flow out of the community and into the pockets of distant shareholders. While these chains may offer surface-level convenience, they typically lack the deep-rooted connections and accountability that define a truly community-oriented business.

Competitive Value and Long-Term Investment

A common misconception is that big box stores are always cheaper than local alternatives. While large retailers may have flashy promotions or “lowest price guarantees,” these often come with hidden costs—limited customization, lower product quality, or inferior installation. When you factor in the long-term value, a local flooring dealer in Bend, OR, frequently delivers a more cost-effective solution.

Because local dealers don’t have to navigate the corporate red tape or absorb the overhead associated with national operations, they can often match or beat big box pricing on comparable products. Plus, the upfront transparency in pricing, detailed estimates, and no-pressure sales environment make the buying experience more trustworthy and less stressful.

More importantly, investing in high-quality flooring that’s expertly installed means fewer repairs, lower maintenance, and a longer product lifespan. This equates to a better return on investment and added peace of mind. If any issues do arise, having a local contact who can swiftly address them eliminates the frustration of navigating a faceless corporate bureaucracy.

Finally, working with a local expert often opens doors to valuable financing options, promotions tailored to Bend residents, and bundled packages that include removal, delivery, and disposal—all coordinated seamlessly through one trusted source.

Conclusion

Choosing the right flooring partner is one of the most impactful decisions you can make when remodeling your home. While big box stores may seem convenient at first glance, the long-term advantages of partnering with a local flooring dealer in Bend, OR, are undeniable. From expert guidance and premium product options to trustworthy installation and strong community ties, local flooring professionals bring value, quality, and integrity to every project.

By supporting a Bend, Oregon, flooring store, you’re not only investing in your home—you’re investing in your community, your comfort, and your peace of mind. Whether you’re upgrading a single room or outfitting an entire home, the personal touch and craftsmanship of a local dealer will shine through in every step and every square foot.

Need a Local Flooring Store Near You?

We’d love to help bring your next project to life! At Northwest Tile Supply, Inc., our knowledgeable and friendly team is here to guide you through our wide selection of high-quality stone and porcelain tiles. Whether you’re a contractor tackling a big job or a homeowner planning a renovation, our showroom in Bend is the perfect place to get inspired and find exactly what you need. Give us a call or stop by today—we’re excited to work with you and help make your vision a reality!

Installing Schluter Shower Systems

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Installing a reliable and waterproof shower system is crucial to maintaining a durable bathroom setup. Among the most trusted systems available today is the Schluter shower system, renowned for its ease of installation, long-term performance, and superior moisture protection. Whether you’re a seasoned contractor or a passionate DIY homeowner, understanding how to install Schluter shower system components will ensure you achieve a professional-grade finish. In this comprehensive guide, we’ll walk you through a step-by-step Schluter shower system installation, from preparation to tiling, helping you build a shower that’s not only beautiful but built to last.

What Is a Schluter Shower System?

The Schluter shower system is a fully integrated waterproofing solution designed to simplify the installation of tiled showers while enhancing their longevity. At its core, the system includes a sloped shower tray, a waterproof membrane (commonly the Kerdi membrane), a bonding flange drain, and various prefabricated components like corners and benches.

What sets the Schluter system apart is its attention to detail and compatibility across its components. Each piece is designed to interlock and integrate seamlessly, creating a fully bonded, watertight assembly. The Kerdi membrane, made from polyethylene, ensures that water never penetrates the substrate, which significantly reduces the risk of mold and mildew. With a reputation for reliability and ease, this system eliminates the traditional need for mortar beds and complex waterproofing methods, streamlining the installation process.

Preparing for Schluter Shower Installation

Before starting your step-by-step Schluter shower system installation, ensure your substrate is clean, flat, and structurally sound. This may involve removing any old finishes and repairing damaged drywall or cement board. The substrate can be drywall in areas that will be covered with the Kerdi membrane, but cement board is often used for added durability.

Next, measure the shower space carefully. Schluter offers prefabricated shower trays in various sizes and shapes, but these can also be trimmed to fit your dimensions. Planning is crucial; be sure your drain placement matches the location of the Kerdi drain in your tray.

Dry-fitting the tray and curb helps identify any required adjustments early. Once you’re confident about the layout, gather your materials, including the thin-set mortar recommended by Schluter (typically an unmodified thin-set), a notched trowel, a utility knife, a roller or drywall knife, and your Kerdi membrane components. Having everything prepared ahead of time can significantly improve the workflow and reduce mistakes.

Installing the Schluter Shower Tray and Drain

With your surface prepped and your components ready, it’s time to begin the installation. The first step in any step-by-step Schluter shower system installation is to set the Kerdi drain. Start by applying thin-set mortar where the drain flange will be positioned. Then press the flange into the mortar bed, ensuring it’s level and securely bonded. It’s crucial to set the drain at the correct height and alignment, as this will impact the entire tray installation.

Once the drain is installed and the mortar begins to set, move on to the shower tray. Spread thin-set mortar with a notched trowel across the subfloor and carefully embed the tray into place. Press it firmly into the mortar bed and ensure it is fully supported and level. The tray should slope evenly toward the drain, which is already positioned. At this point, allow the mortar to set fully before proceeding.

Next, you can install the curb using a similar process. Apply thin-set mortar to the floor, place the prefabricated curb into position, and ensure it adheres well and is level. If needed, curbs can be trimmed to match custom shower sizes or configurations. The key here is consistency: everything must align seamlessly to create a flat, watertight surface for the membrane.

Applying the Kerdi Waterproofing Membrane

One of the most critical steps in learning how to install Schluter shower system parts is mastering the Kerdi membrane application. This waterproof sheet is essential for sealing the substrate and providing a base for tile installation.

To begin, cut the Kerdi membrane into manageable sheets, typically from a roll, to match the shower walls and floor dimensions. Starting with the walls, apply unmodified thin-set mortar using a 1/4″ x 3/16″ V-notched trowel. Spread it evenly and comb it in straight lines for consistent coverage. Then, press the Kerdi membrane into the mortar, smoothing it with a drywall knife or roller to remove air bubbles and ensure full adhesion.

Repeat this process for all shower walls, overlapping or abutting sheets at seams by at least two inches. For corners, use prefabricated Kerdi-Kereck inside and outside corner pieces. These eliminate the need to fold the membrane and reduce the potential for leaks.

Once the walls are done, apply the Kerdi membrane to the shower tray and curb. Pay special attention to seams around the drain and transitions between planes (e.g., wall-to-floor). Use Kerdi-Band, a thinner version of the membrane, to bridge these gaps with a tight, waterproof seal.

The last detail is sealing the drain. The Kerdi drain includes a fleece ring that bonds with the membrane. Cut a circular piece of Kerdi membrane to fit around the drain opening and adhere it with mortar. Press it firmly in place, ensuring a complete seal. Once this entire waterproofing layer is installed and fully cured, you’re ready for tile.

Tiling and Finishing Your Schluter Shower System

After successfully completing the step-by-step Schluter shower system installation, you’re finally ready to lay tile. The great benefit of the Schluter system is that the waterproofing lies directly under the tile—unlike traditional methods that rely on deep, often inconsistent layers of mortar or vinyl pans.

Begin tiling from the floor up, using tile spacers and a level to maintain straight lines. Apply unmodified thin-set mortar to the membrane with the appropriate trowel size for your tile. Press tiles firmly into place, maintaining consistent spacing and alignment.

When tiling the shower floor, consider using smaller tiles or mosaics that naturally follow the slope toward the drain. Schluter offers drain grates in various styles to match your aesthetic. Make sure the tile sits flush around the drain and that the slope allows for proper water flow.

Once all tiles are in place and the mortar has cured, grout the joints using a waterproof grout and seal if necessary. Clean the tiles thoroughly and inspect all edges and transitions to confirm everything is properly sealed.

Let the entire installation cure for at least 24 hours before exposing it to water. Afterward, you’ll enjoy a robust, leak-free shower built on one of the most trusted waterproofing systems available today.

Conclusion

Installing a Schluter shower system may initially seem daunting, but by following a clear and methodical process, anyone can achieve professional results. From setting the tray and drain to applying the Kerdi membrane and finishing with elegant tile, each step builds on the next to create a system designed for performance and longevity. With this guide, you now have a solid understanding of how to install Schluter shower system components and can take on your project with confidence. Whether you’re renovating a bathroom or building new, a step-by-step Schluter shower system installation will give you peace of mind and a beautifully tiled space that lasts for years.

Need a Local Flooring Store Near You?

We’d love to help bring your next project to life! At Northwest Tile Supply, Inc., our knowledgeable and friendly team is here to guide you through our wide selection of high-quality stone and porcelain tiles. Whether you’re a contractor tackling a big job or a homeowner planning a renovation, our showroom in Bend is the perfect place to get inspired and find exactly what you need. Give us a call or stop by today—we’re excited to work with you and help make your vision a reality!